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 Shipping Locations

We currently ship our vitamin gummies:

  • Across the UAE

  • Internationally to selected countries

If you’re unsure whether we deliver to your location, please reach out to our support team before placing your order.

Processing & Delivery Times

  • UAE Deliveries: 1–3 business days

  • International Deliveries: 5–10 business days depending on your location and local customs processing

Please note that during peak seasons, sales or promotional periods, processing and delivery times may be slightly delayed.

Shipping Fees

  • Shipping fees are calculated at checkout and may vary depending on your location and order size.

  • Free shipping promotions (if available) will be clearly indicated on the website.

Customs, Duties & Taxes (International Orders)

International orders may be subject to customs duties, VAT, or import taxes, depending on your country’s laws. These charges are the responsibility of the buyer and are not included in our shipping fees.

We recommend checking with your local customs authority before ordering if you are unsure.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this to track your package and stay updated on its delivery status.

Delays & Delivery Issues

While we do our best to ensure timely deliveries, Vitalize Labs is not liable for delays caused by:

  • Third-party courier services

  • Weather disruptions or natural events

  • Customs clearance delays

If your order is significantly delayed or appears lost, please contact us at hello@vitalizelabs.com and we’ll investigate and assist you promptly.